Sally AI Testimonial

htw saar

Name: htw saar — Sally AI Testimonial
Item: Sally
Author: Naomi Eckhardt

500+ Employees

Sally reliably documents multilingual meetings and interviews – even with spontaneous language switches.

Naomi Eckhardt

Project Coordinator

htw saar

htw saar is a University of Applied Sciences based in Saarbrücken, Germany. It combines practice-oriented teaching with international research and collaborates with partners from academia, industry, and public institutions in numerous European projects.

Problem before Sally

In the EU-funded Interreg project INCLUREG, partners from Germany, France, Luxembourg, and Belgium collaborate closely at the University of Applied Sciences (htw saar). Meetings are consistently bilingual: discussions take place in both German and French, often involving interpretation and spontaneous language switching.

A transcription tool used previously could not reliably handle this dynamic. Whenever speakers switched languages, inaccurate subtitles were generated, which made it harder for participants to follow the discussion.

For an international research and development project with clear documentation requirements, this was not a sustainable solution.

Goal

Meetings should run smoothly without technical limitations — even when languages switch within the same conversation. At the same time, interviews conducted in German and French needed to be transcribed reliably.

The goal was for documentation to reduce workload, not create additional effort.

Solution

Sally was introduced into the project workflow and now documents consortium meetings, bilingual coordination meetings, and interviews.

For Naomi Eckhardt, project coordinator at htw saar, one aspect was particularly important:

“In our bilingual meetings, it was crucial that the system would not get confused by language switching. That worked surprisingly well with Sally.”

Even when participants switched spontaneously between German and French, the transcription remained stable and well structured. This is exactly where other solutions had previously reached their limits.

Result

International collaboration has become significantly more efficient. Multilingual meetings can now be documented reliably in both languages, and interviews can be used directly for further analysis and documentation.

For educational institutions working with international partners, this project clearly demonstrates:

Sally works reliably even in complex, multilingual university and research environments — stable, structured, and proven in practice.

Naomi Eckhardt

Project Coordinator

htw saar

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