Sally AI Testimonial

Problem Before Sally

More and more employees were reaching out directly to Nico Schröder, Head of Innovation at Aachener Grundvermögen.

Meeting documentation was eating up significant time and energy. With tightly packed schedules, fast-moving discussions, and complex topics, there was barely any room left for clean, stress-free follow-up.

Things became especially challenging when multiple meetings happened back-to-back — or even in parallel. People didn’t want to miss anything, yet still had to prioritize on the fly without spending hours later trying to reconstruct what was said.

Goal

The innovation team wanted to:

• Enable parallel meetings without losing information
• Dramatically reduce follow-up time
• Create complete, reliable notes for every meeting
• Take pressure off the team and allow them to stay fully focused in conversations
• And achieve all of this with a solution that meets strict, bank-level data privacy standards

In short: More output in less time.

Solution

With Sally, the team introduced a tool that automatically generates precise meeting summaries — for internal and external calls alike. No one needs to take notes anymore, follow-up shrinks to just a few minutes, and information never gets lost.

The biggest improvement shows up when meetings overlap:

Today, employees simply send Sally to a parallel meeting and read the summary afterward. Nico Schröder puts it this way:

“Today I had Sally send me two summaries because I had overlapping meetings.”

“In one meeting, there were more agents than participants.”

A workflow that used to be impossible — and now delivers immediate value in day-to-day operations.

Results

Since introducing Sally, documentation has become noticeably faster and more reliable. Follow-up now takes only a few minutes, and even parallel meetings no longer lead to information gaps — employees simply request the summaries afterward.

At the same time, conversation quality has improved because no one is busy typing notes. Thanks to Sally’s strong data privacy compliance and its clear, immediate benefits, it quickly became a standard part of all relevant meetings.

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