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88 articles

AI Assistants & Automation

From ChatGPT and Copilot to chatbots, AI agents and automation. What today's assistants do well, their limits and how to put them to work.

Hand holding a smartphone with chat bubbles, on integrating a chatbot into a CRM system

3 Reasons You Need to Integrate a Chatbot into Your CRM System in 2023

Julian Kissel

Julian Kissel

Founder & CEO · November 2, 2022

Desk with printed charts and a keyboard, on how a voice assistant supports an account manager

How Can a Voice Assistant Help Me as an Account Manager?

Julian Kissel

Julian Kissel

Founder & CEO · September 29, 2022

Man speaking into his smartphone, on how a voice assistant helps a sales manager

How Can a Voice Assistant Support Me as a Sales Manager?

Julian Kissel

Julian Kissel

Founder & CEO · August 26, 2022

Hands typing on a laptop with a CRM hologram, on why a CRM benefits from a voice assistant

6 Reasons Why Your CRM System Benefits from a Voice Assistant

Julian Kissel

Julian Kissel

Founder & CEO · June 28, 2022

Woman using a voice assistant on her phone with an earbud, on what a voice assistant is

What Is a Voice Assistant? Definition and Examples for Everyday Use

Julian Kissel

Julian Kissel

Founder & CEO · May 12, 2022

Support agent with a headset at a computer, on the best chatbot solutions for customer service

The 5 Best Chatbot Solutions for Customer Service

Fabian Kissel

Fabian Kissel

CFO · May 2, 2022

Man using a smart speaker at his desk, on which chatbots and voice assistants exist

Top chatbots and voice assistants you should know

Fabian Kissel

Fabian Kissel

CFO · April 20, 2022

Hand holding a phone with a chatbot and chat bubbles, on what a chatbot is

What Is a Chatbot? Definition, Use Cases, and How It Enhances Customer Communication

Julian Kissel

Julian Kissel

Founder & CEO · April 5, 2022

Hand holding cubes with customer experience icons, on how virtual AI assistants improve the customer journey

How Virtual AI Assistants Enhance the Customer Journey Throughout the Sales Funnel

Fabian Kissel

Fabian Kissel

CFO · March 11, 2022

Green speech bubble with a question mark, on when a chatbot makes sense for your customers

When a Chatbot Make Sense for Your Customers

Fabian Kissel

Fabian Kissel

CFO · March 9, 2022

Hand touching a glowing chatbot hologram, on the opportunities and risks of digital assistants

Opportunities and Risks: Why Digital Assistants Can Be a Game-Changer for Businesses

Gianni Piruzza

Gianni Piruzza

Marketing Manager · February 25, 2022

Hand holding a phone connected to service icons, on how a chatbot can help a CEO

How Can a Chatbot Support Me as a CEO?

Julian Kissel

Julian Kissel

Founder & CEO · January 5, 2022

Hand holding a phone linked to a network of icons, on how a chatbot can help your company

How a Chatbot Can Benefit Your Company

Julian Kissel

Julian Kissel

Founder & CEO · October 19, 2021

Hand holding a phone linked to service icons, on which chatbots and voice assistants exist

Top chatbots and voice assistants you should know

Julian Kissel

Julian Kissel

Founder & CEO · October 4, 2021

Robot and keyboard on a smart chatbot graphic, on when a chatbot makes sense in a company

When Does It Make Sense for a Company to Use a Chatbot?

Julian Kissel

Julian Kissel

Founder & CEO · February 28, 2021

Smartphone chatbot asking how it can help, on what a chatbot must do in B2B

Key features a B2B chatbot must have to succeed

Julian Kissel

Julian Kissel

Founder & CEO · January 29, 2021

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